National Commission for Information Technology and Liberties - CNIL
8 rue Vivienne, CS 30223
F-75002 Paris, Cedex 02
Tel. +33 1 53 73 22 22
Fax +33 1 53 73 22 00
Purpose of Processing
The company SENS TECHNOLOGIES, headquartered in ECOUFLANT (49000), Impasse de la Chaîne, operates an online store for the sale of used and refurbished computers. This website allows the reception of orders for Mac computers from our customers, and the data collected on this occasion is recorded and processed in a customer file.
This file is used to:
Manage orders, payment, and delivery.
Ensure the follow-up of orders (e.g., accounting, invoicing, customer relationship management).
Conduct marketing operations (loyalty, promotions) and send email advertisements to our customers who have not objected or have accepted:
On products similar to those they have ordered.
On other products offered by the company. For example, if a customer buys a used iMac, a used MacBook may be proposed.
When you pay on our used computer hardware sales website, payments are secure. We do not collect data related to your credit card, PayPal account, or bank account. All your banking data is collected only by the certified PCI-DSS payment provider (bank security standard) that ensures payment security. We also use 3D-Secure, which aims to authenticate the cardholder for optimal security.
Manage the delivery of the refurbished Mac. Your email address, phone number, name, and address may be communicated to the carrier responsible for delivering your used computer to facilitate contact.
Fight against fraud. Some data is used to actively combat online fraud. A cheap used MacBook is often a target for fraudsters. Thanks to a detection system based on both an algorithm and systematic analysis of customer information (e.g., IP, delivery address, billing address), Okamac prevents a large number of online scams.
Knowledge of our customers and the performance of the website. We are sometimes led to analyze certain data for a better understanding of our customers, establish statistics, monitor the immediate activity of the site, and improve the quality and responsiveness of our used Mac sales website.
Legal Bases for Processing
Order management: the legal basis for processing is the execution of a contract (see Article 6.1.b) of the European Data Protection Regulation).
Sending commercial solicitations by email for products similar to those ordered by customers: the legal basis for processing is the legitimate interest of the company (see Article 6.1.f) of the European Data Protection Regulation), namely promoting our products to our customers.
Sending commercial solicitations by email for other products offered by the ABCD company: the legal basis for processing is consent (see Article 6.1.a) of the European Data Protection Regulation), as required by Article L. 34-5 of the Postal and Electronic Communications Code.
Transmission of the email address to commercial partners: the legal basis for processing is consent (see Article 6.1.a) of the European Data Protection Regulation), as required by Article L. 34-5 of the Postal and Electronic Communications Code.
Categories of Data
Identity: title, name, first name, address, delivery address, phone number, email address, date of birth, data related to registration on mailing lists.
Order-related data: transaction number, purchase details, purchase amount, data related to invoice settlement (payments, unpaid bills, discounts), product returns, exchanges on our online chat.
Payment method-related data: the last 4 digits of the credit card, expiration date of the credit card.
Data necessary for loyalty and prospecting actions: purchase history.
The customer service and billing departments of Sens Technologies receive all categories of data. Our accounting partner receives data related to billing.
Our subcontractors, responsible for delivering orders, receive the identity, address, and phone number of our customers.
The email addresses of customers who have accepted are made available to our sales department.
Data Retention Period
Data necessary for order management and invoicing: throughout the duration of the commercial relationship and ten (10) years for accounting obligations.
Data necessary for loyalty actions and prospecting: throughout the duration of the commercial relationship and ten (10) years from the last purchase.
Payment method-related data: these data are not kept by Sens Technologies; they are collected during the transaction and are immediately deleted upon payment of the purchase.
Data concerning opposition lists to receive prospecting: three (3) years.
If you no longer wish to receive advertising from Sens Technologies (exercise of the right to object or withdrawal of previously given consent), contact us.
If, after consenting to your data being transmitted to our commercial partners, you wish to reconsider this choice and no longer receive advertising from them, contact us.
You can access, correct, or delete your data. You also have a right to portability and a right to limit the processing of your data (Consult the cnil.fr website for more information on your rights).
To exercise these rights or for any questions about the processing of your data in this system, you can contact email@example.com.
If you believe, after contacting Sens Technologies, that your "Information and Liberties" rights are not respected, you can file a complaint online with the CNIL.